Fujitsu General Australia has secured the Best Appliance Brands award for 2024 from ProductReview.com.au. The company says that the accolade underscores Fujitsu General’s commitment to excellence, with an impressive customer satisfaction rating for both product quality and customer service for the second year in a row.
“I am immensely proud of our company’s customer-centric approach,” says head of customer experience, Fujitsu General Australia and New Zealand, Paulene Low. “It’s crucial to us that we provide a seamless and positive experience for all our customers. This achievement couldn’t have happened without the diligent efforts of the technicians and customer support teams.
“We take pride in our staff who embody our commitment to delivering exceptional customer experiences. The consistent praise in our reviews for reliable, professional, and prompt service underlines the importance of these aspects to our customers and reaffirms Fujitsu General’s commitment to maintaining high standards.”
Fujitsu General released its Wi-Fi adaptor to its anywAiR technology range this year. This is designed to allow users to save energy and personalise comfort by controlling their air conditioning from anywhere with smart climate control.
According to the company, the anywAiR technology Wi-Fi adaptor II is packed with smart energy management features, mobile control and automation, and lets users implement energy-efficiency strategies without sacrificing home comfort.