Capping off its 20th anniversary year, Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) has once again been recognised as the Best Brand of Air Conditioners by leading consumer advocacy group Choice.
The award is based on test reviews of over 140 split system air conditioners and the results of the annual reliability and satisfaction survey completed by 7,738 Choice members.
According to Choice, the Best Brand recommendation is given to companies with a clear lead over their competitors during the test period. Factors include performance over the last 12 months, customer satisfaction and reliability information submitted by Choice members on their experience with the brand. This is then combined with the bi-annual review of split systems conducted independently by Choice.
“Receiving this honour for the second year in a row highlights the quality product we are bringing to the Australian market,” says MHIAA managing director of Yuji Ito.
“In 2019 we once again received a customer satisfaction rating of 91 per cent and a high reliability rating of 88 per cent to be awarded the Best Brand of Air Conditioners for 2019.
“As a company, Mitsubishi Heavy Industries takes pride in developing and designing products that are engineered in line with local and international standards. We believe in keeping consumers at the forefront of our heating and cooling solutions and going above their expectations to help them find the perfect AC solution for their needs.”